Terms of service
Last updated: April 30, 2026
1. Introduction
These Terms and Conditions govern your use of https://myprettycharms.com (the "Website") and any purchases made through it. By using this Website, you agree to these terms.
2. Company Information
Al Fayoum Business SRL
CUI: 24623340
Trade Register No.: J2008017719403
EUID: ROONRC.J2008017719403
Registered address:
Poiana Narciselor nr. 7, ap. 12, Sector 1
București, România
Email: contact@myprettycharms.com
3. Products and Orders
We sell products through this Website. By placing an order, you confirm that the information you provide is accurate and that you are legally capable of entering into a contract.
We reserve the right to refuse or cancel orders in case of errors, suspected fraud, or product unavailability.
4. Prices and Payment
All prices are displayed on the Website and may be updated at any time. Payments are processed securely through third-party providers. We do not store full payment details.
5. Shipping and Delivery
We aim to process and ship orders within a reasonable time. Delivery times may vary depending on location and courier services. We are not responsible for delays caused by couriers or circumstances outside our control.
6. Right of Withdrawal (EU Customers)
If you are a consumer in the European Union, you have the right to withdraw from your purchase within 14 days without giving any reason.
The withdrawal period expires 14 days after you receive the goods.
To exercise this right, contact us at: contact@myprettycharms.com
You must return the goods in their original condition. Return shipping costs may be your responsibility unless otherwise stated.
7. Returns and Refunds
Refunds are processed after we receive and inspect returned products. We may refuse refunds if items show signs of use, damage, or are not returned in original condition.
8. Intellectual Property
All content on this Website, including text, images, and design, is the property of Al Fayoum Business SRL or its licensors. You may not use, reproduce, or distribute content without prior written permission.
9. Limitation of Liability
To the extent permitted by law, we are not liable for indirect, incidental, or consequential damages resulting from the use of the Website or products purchased.
10. Privacy
Your personal data is handled according to our Privacy Policy.
11. Changes to These Terms
We may update these Terms and Conditions at any time. Updated versions will be posted on this page.
12. Governing Law
These Terms are governed by the laws of Romania. Any disputes will be subject to the jurisdiction of Romanian courts.
13. Contact
Al Fayoum Business SRL
Email: contact@myprettycharms.com
Address: Poiana Narciselor nr. 7, ap. 12, Sector 1, București, România